Our 4-Point Customer Pledge
✔ FREE SHIPPING ON ALL ORDERS
Our free shipping on all orders policy was created to ensure that you have the best possible experience at The Sploosh!... We realize that offering free shipping is a moving target - that must not only take into consideration the cost of the product, but the cost of postage in a lot of areas around the world. But that is our goal.
You See a Charge for Expedited Shipping on Checkout?...
We do everything possible to get your orders to you as quickly as possible. For some carefully selected products we are able to do even BETTER. We offer expedited and insured shipping for some of our more delicate items.
See our Shipping Policy for complete details.
✔ SATISFACTION GUARANTEED
Your happiness with our services and our products matters to us. To help you feel better about your purchase we have instituted a 30-day return policy (which you can read more about below). And in addition to that we take our time when selecting and procuring products for our store to make sure that a quality standard is met. Money is both personal, AND it is hard-earned. We want to make sure that your money is well-spent here on The Sploosh.
✔ 30-DAY RETURNS
The Sploosh wants you to be thrilled with your new purchase. However, if you're not satisfied with your purchase you can return the item within 30 days and get a full refund - (please refer to our Refund Policy for details).
We are happy to assist you with returning your item to The Sploosh - Contact Us.
✔ GUARANTEED SAFE CHECKOUT
We have partnered with the Shopify platform to offer the state of the art technology to ensure that your credit card information is handled with the utmost care.
- PCI Compliance: The Sploosh is certified Level 1 PCI DSS compliant, the highest level of security certification. This certification signifies our compliance with standards for security policies, technologies and ongoing processes that protect our payment systems from breaches and theft of carholder data.
- Shopify Hosting: The Sploosh is hosted by Shopify Inc (NYSE-SHOP) and backed by the leading ecommerce platform which enables us to offer 99.99% uptime and 24/7 monitoring. With a large network of servers placed across the world, they can offer you a secure, robust, and performance ecommerce experience. Learn more about how to start your own Shopify store.